If you've never sold anything on eBay before, the whole process can feel overwhelming. But it really doesn't need to be.
Flippedit co-founder Matt has sold over 15,000 items on eBay over the last 5 years. In this guide, he walks through the entire process from creating your account to shipping your first sale.
Step 1: Create Your eBay Account
eBay is completely free to join. Head to eBay, click "Sign in or Register" in the top left corner, and select "Create an account."
You'll be given two options: personal or business. When you're starting out, go with a personal account. You can always switch to a business account later if things get more serious.
Fill in your name, email, and password. That's it. You now have an eBay seller account.
Step 2: Enable the Seller Hub
Once you're logged in, the Seller Hub doesn't enable automatically. You need to turn it on yourself.
- Click Help in the top left of the screen
- Type "Seller Hub" into the search
- Click the button to enable it
The Seller Hub is your control centre. It shows all your listings, sales, and store performance in one place.
Step 3: Set Up Your Payment Information
Go to Account Settings, then Payment Information, and click Payments. This is where you add your debit card.
A quick tip from Matt: this is the perfect time to set up a business bank account. They're generally free to open and they keep your personal and business finances separate. Come tax time, you'll be glad you did this early.
For tracking profitability, you can use a spreadsheet or connect your eBay account to Flippedit, which pulls in your sales and fees automatically so you can see your true profit without manual tracking.
Step 4: Find Something to Sell
This is the most important step. It all comes down to product and price.
When you're just starting out, look around your own house first. Things you already own that you no longer need:
- DVDs or Blu-rays
- Video games
- CDs
- Shoes or clothing
- Electronics
Start with smaller, lightweight items. They're cheaper to ship and easier to handle while you learn the process.
Step 5: Research the Item on eBay
Before you list anything, you need to know what it actually sells for. Here's how to research properly:
- Search for the item on eBay using the search bar
- Sort by price (highest first)
- Filter by location (your own country)
- Filter by condition (match the condition of your item, e.g. Very Good, Good, Acceptable)
- Tick "Sold items" and "Completed items" on the left sidebar
This shows you real sales data. Not what people are asking for, but what buyers are actually paying.
For example, if an item is selling between $30 and $40, pricing yours at $29.95 is a smart move when you're starting out. You won't get a lot of impressions and page views as a new seller, so being competitive on price is how you get noticed.
Common beginner mistake: seeing an item sold for $40 and listing yours at $40 too. New sellers don't have the visibility or trust to command top prices yet. Price competitively to get those early sales rolling.
Step 6: Create Your Listing
The fastest way to create a listing is to use the "Sell one like this" button. Find a sold listing that matches your item, click that button, and eBay will pre-fill most of the details for you.
From there:
Photos
Take at least 6 photos using your phone in square mode. Capture:
- A top-down shot
- The back of the item
- An overall open shot
- Close-ups of any key features (disc condition, spine, labels)
- Any blemishes or damage
The more clearly you show the product, the more confident buyers will feel.
Title
You get 80 characters for your title. Use them wisely. Focus on keywords that buyers would actually search for. Remove unnecessary characters like dashes or abbreviations that nobody types into the search bar.
Put the most important keywords at the front of your title. For example: "New Super Mario Brothers Wii Nintendo Wii Complete With Manual" covers the product name, platform, and condition in a natural way.
Item Specifics
If you used the "Sell one like this" approach, most item specifics will already be filled in. Do a quick check to make sure everything is accurate.
Condition
Be honest about condition. If your item is pre-owned but in great shape, "Very Good" is a safe choice. Overstating condition leads to returns and negative feedback.
Description
Descriptions aren't as critical as you might think. eBay's AI description tool works fine for getting started. Your photos and title do most of the heavy lifting.
Pricing
Based on your research, set a competitive price. Turn on "Allow offers" because offers make up about 50% of sales on eBay. If someone sends you an offer below your asking price, you can accept, decline, or counter.
Promoted Listings
Matt recommends turning on General promoted listings at 8% when you're starting out (under 100 sales). Once you reach Top Rated Seller status, you can bring this down to 3%.
Step 7: Set Up Your Postage
Create a postage policy so you don't have to configure shipping for every individual listing.
Matt's recommendation for beginners:
- Free postage (simplest option to start with)
- 1 business day handling time (gives you 24 to 36 hours to get the item out the door)
- Standard domestic service (e.g. Australia Post Standard Parcel)
Know your shipping costs before you list. Check your local postal service's rate card so you know exactly what it will cost to send different sized items.
Step 8: Ship the Item
When your item sells, you need to get it out within your handling time. You'll need some basic supplies:
- Envelopes (for smaller, flat items)
- Padded mailers (for items that need extra protection)
- Boxes (for larger items, can be cut down to size)
- Bubble wrap and butchers paper (for padding)
If you're selling in Australia, set up an Australia Post MyPost Business account. It's free and gives you:
- Discounted shipping rates that improve as you sell more
- Integration with your eBay store
- Automatic tracking number updates sent to buyers
- Label printing from home (A4 printer or label printer)
Every item should have a tracking number. This protects you as a seller and keeps buyers informed without them having to message you asking where their order is.
Hit "List It"
That's the entire process. Within a few minutes of setting up your account, you can have a live listing in front of millions of potential buyers.
The key takeaways:
- Start with items you already own so there's no upfront cost
- Research sold prices before listing anything
- Price competitively to get early sales and build your reputation
- Take clear photos and use all 80 title characters
- Turn on offers to capture more sales
- Know your shipping costs before you list
Track Your Numbers from Day One
The biggest mistake new sellers make is not tracking their true profit. Revenue is not profit. After eBay fees, promoted listings fees, shipping costs, and cost of goods, your actual take-home is always less than you expect.
Flippedit connects directly to your eBay account and calculates your real profit on every sale automatically. No spreadsheets, no guesswork.
Start your free 7-day trial and know your numbers from your very first sale.