When Flippedit co-founder Matt first started selling on eBay six years ago, he had absolutely no idea what he was doing. He didn't know if he was buying the right items. He didn't know if he was profitable on the items he was selling. He wasn't.
Six years later, things have changed. In this video, Matt breaks down the 10 things he wishes he knew from the start, lessons that would have taken him from beginner to pro much faster.
Here's a summary of each tip and how you can apply them to your own eBay business.
1. Accept Lowball Offers
This sounds counterintuitive. We all want to make as much money as possible. But when you're starting out, any profitable sale is worth taking.
Matt's very first eBay sale was a plush toy for $25. After shipping costs he barely made a dollar or two. But it didn't matter. He was pumped that a random person in Australia wanted to buy something he listed. That excitement bred motivation, and motivation drove more sales.
More importantly, accepting offers gets you closer to your first 100 sales. That's a key milestone for reaching Top Rated Seller status on eBay, which signals to buyers and to eBay itself that you're trustworthy. You also need $1,000 in total revenue (the easy part) and 100 completed transactions (the hard part when you're new).
Once you hit 100 sales, you can start being pickier. But until then, stop rage-declining lowball offers and let them accelerate your progress.
2. Focus on One Category
When Matt first started, he'd walk into a thrift store and buy everything that was cheap. A dollar here, two dollars there. He'd hope for the best and do some minor research after the fact.
The better approach? Niche down from day one. Pick one category and learn it inside out. Understand the nuances: which brands sell, which editions are valuable, what condition issues to watch for. The devil is always in the detail.
Matt personally leaned into media: CDs, DVDs, Blu-rays, and video games. Any of those would be a great starting category. Spend six months going deep on one product type, then expand to another. After a year, you'll have expert-level knowledge in two categories rather than surface-level knowledge in twenty.
3. Send Payment Reminders Early
eBay gives buyers up to 5 days to pay, a policy Matt considers flawed. Waiting around for payment stalls your momentum and ties up inventory.
His approach: send a polite one-sentence message the same day asking when they'll be able to pay. If they don't respond, follow up the next day. It's not aggressive, it's just a gentle nudge.
Since adopting this habit, Matt's cancellation rate from non-paying buyers has dropped dramatically. Most buyers just need that little prompt to complete the purchase they already committed to.
4. Build Connections
Your sourcing shouldn't be limited to thrift stores, flea markets, and garage sales. The real advantage comes from having a contact in your pocket that other sellers don't have.
Matt shares the story of Mel, a seller in his 12-week challenge program. Mel established a Lego connection, someone who could supply her with Lego sets at a price point where she was still very profitable on eBay. The result? $10,000 in revenue in her first three months with only 25 active listings.
The key is to speak up about what you do. Don't wait until you're an expert. The more people you talk to, the more chances you have of finding the right supplier. There's an element of luck, but luck favours those who put themselves out there.
5. Research Every Item Before You Buy
This is the discipline that separates profitable sellers from hopeful ones. Before buying anything, Matt recommends:
- Check sold listings - Open the eBay app, hit the filter button, and look at actual sales data for the product you're considering.
- Check active listings - Toggle off solds and see who you're competing against and what they're asking.
- Find the sweet spot - Based on that data, identify a competitive price point that will drive a quicker sale without undercutting the entire market.
Matt never did this when he started. If you're not doing it either, start now. You'll see a dramatic uptick in both your sales velocity and your margins.